Frequently Asked Questions

Getting started is easy. Book your Free Trial Class Call and we’ll help you choose the best option for your child. You’ll then get access to our interactive videos and quizzes straight away, and if your plan includes group sessions, we’ll also confirm your class time and details.

Right now, Merit Tutoring focuses on Mathematics and English for Year 1–6. We’re building more subjects over time, but our current resources and group sessions are designed to help primary students strengthen their maths skills and confidence.

Once you sign up, you can start your 7-day free trial right away. Your child can explore the interactive videos and quizzes during the week, and if your plan includes group sessions, they can attend their weekly class too. Continue only if you love it-there’s no lock-in.

It depends on how much support your child needs. Some families prefer interactive learning only (videos + quizzes all week). Others choose group sessions for weekly tutor guidance plus interactive practice throughout the week. During your call, we’ll recommend what suits your child best.

We currently support Year 1 to Year 6. Our content and classes are designed for primary students and focus on building confidence and strong foundations.

We offer weekly subscription options depending on what support your child needs. Some plans include interactive videos and quizzes, and some include weekly small-group classes as well. View full pricing details →

No-there’s no lock-in. Merit Tutoring is a weekly subscription, so you can start anytime and cancel anytime.

Yes-you can pause or cancel anytime. If your plan includes group sessions, we ask for 24 hours notice if you need to miss or reschedule a class.

Yes-many families join with more than one child. Contact us and we’ll help you with the best option for siblings.

We accept major cards and secure online payments. If you continue after the free trial, payments are billed fortnightly based on your chosen plan.

In the weekly class, a tutor goes over the weekly concepts, checks understanding, and helps students ask questions in a supportive small-group environment. This reinforces what students learn at home using interactive videos and quizzes.

Most weekly group sessions run for around 45–60 minutes, depending on the year level and topic.

We understand things come up. If you let us know with at least 24 hours notice, we’ll do our best to help with options depending on availability. Your child can still practise during the week using the interactive videos and quizzes.

Yes. Parents receive weekly updates so you can see how your child is going, what they’re improving on, and what to practice more.

Your child gets access to interactive learning videos and quizzes designed for Year 1–6. These help students practise what they learn and build confidence throughout the week.

Yes. Resources are available throughout the week, so your child can rewatch videos, redo quizzes, and practise at a time that suits your family.

Yes. Our resources and lessons are designed for Australian primary students (Year 1–6) and focus on building strong foundations and clear understanding.

Merit Tutoring works on iPads, tablets, laptops, and desktop computers. For group sessions, a device with a camera and microphone is recommended.

No special software is required for the interactive resources-they work in a web browser. For group sessions, we’ll share a simple link (e.g., Lessonspace) to join.

No worries, contact us and we’ll help you troubleshoot quickly so your child can keep learning without interruptions.